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Customer Service Center

  • December 15, 2021
    Washington Gas understands the financial impact that the ongoing pandemic has on our customers. We are extending the suspension of late fees and disconnects through the month of January to ensure that customers will continue to have access to reliable energy throughout the holiday season. We appreciate your continued patience and support as we work to increase our call center capacity. Should you have any questions regarding your account, please do not hesitate to contact us.

    Available Paymen​t Options:

    • eService: Check, Debit and Credit Card payments. Free
    • Payment Line: 844-WASHGAS (844-927-4427), 888-360-5647 (debit/credit cards). Free
    • Cash: Create an EZ-Payslip​, print or show on your mobile to pay your bill with cash at any 7-Eleven. Free
    • Customer Service – Account & Bill assistance: 844-WASHGAS (844-927-4427) Mon: 8 a.m. to 8 p.m.; Tue - Fri: 8 a.m. to 6 p.m.; Sat: 8 a.m. to 12:00 p.m.; Sun: Closed

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