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Customer Service Center

  • Welcome to Washington Gas’ eService Center.

    Please login below with your username and password or check your account by simply entering your 12-digit account number and address after clicking any of the options in the light blue box to the right.

    Washington Gas would like to remind you to update any payment or bank accounts that may require the appropriate account number. Your login information - username and password - remain the same. 

    Available Paymen​t Options:

    • eService: Check, Debit and Credit Card payments. Free
    • Payment Lines: 844-WASHGAS/888-360-5647 (debit/credit cards). Free
    • Cash - Create an EZ-Payslip, print or show on your mobile to pay your bill with cash at any 7-Eleven. Free
    • Customer Service – Account & Bill assistance -844-WASHGAS. Mon-Fri - 8 a.m. to 9 p.m.; Sat - 8 a.m. to 4:30 p.m.; Sun - Closed

    Attention D.C. residential and commercial customers:

    You will notice on your bill issued in December a line item for a Tax Reform Refund. This refund is being issued to reflect the lower corporate tax rate for utilities under the tax bill that went into effect on 12/22/2017.

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Don't Have an Online Profile?

You can still view your billing information, pay your bill and perform other important tasks online without registering such as:

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