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Customer Service Center

  • Available Paymen​t Options:

    • eService: Check, Debit and Credit Card payments. Free
    • Payment Line: 844-WASHGAS (844-927-4427), 888-360-5647 (debit/credit cards). Free
    • Cash: Create an EZ-Payslip​, print or show on your mobile to pay your bill with cash at any 7-Eleven. Free
    • Walk-in Offices:
      • Mon - Fri 8am – 4pm 529 14th St NW, Washington DC
      • Mon - Fri 8am – 4pm 2300 Martin Luther King Jr Ave, SE, Washington DC
      • Mon - Fri 8am – 4pm 350 Hillandale Lane, Winchester VA
      • Mon - Fri 8am – 4pm 1800 N Market St, Frederick MD
    • Customer Service – Account & Bill assistance: 844-WASHGAS (844-927-4427) Mon: 8 a.m. to 8 p.m.; Tue - Fri: 8 a.m. to 6 p.m.; Sat: 8 a.m. to 5:00 p.m.; Sun: Closed

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