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Customer Service Center


    Welcome to Washington Gas’ eService Center.

    Please login below with your username and password or check your account by simply entering your 12-digit account number and address after clicking any of the options in the light blue box to the right.

    Washington Gas would like to remind you to update any payment or bank accounts​ that ​may require the appropri​ate account number. ​Your login information - username and password - remain the same. 

    Available Payment Options:

    • eService: Check, Debit and Credit Card payments​​​​. Free
    • Payment Lines: 888-360-5647/703-750-7944 (debit/credit cards). Free
    • Cash - Create an EZ-Payslip, print or show on your mobile to pay your bill with cash at any 7-Eleven. Free
    • Customer Service – Account & Bill assistance -703-750-1000 or 800-752-7520. Mon-Fri - 8 a.m. to 9 p.m.; Sat - 8 a.m. to 4:30 p.m.; Sun - Closed​

    WGL is pleased to announce that it has received all regulatory approvals necessary to complete the AltaGas Ltd. transaction.  As of July 6, all of the WGL companies—Washington Gas, WGL Energy, WGL Midstream and Hampshire Gas—are now part of the AltaGas family of companies. As a larger, more broad-based business that spans the U.S. and Canada, we are stronger together.

    Though WGL and Washington Gas are now part of a larger organization, Washington Gas will continue to operate as Washington Gas. Our dedicated workforce of employees will continue to serve our customers as we have for 170 years. Washington Gas will maintain its headquarters in the District of Columbia, our call center in Virginia and our walk-in offices across the metropolitan area. Customers will continue to receive their bill from, and pay their bills to, Washington Gas. The company's telephone numbers will remain the same as well. 

    Together, the combined company will be in an even stronger position to serve our customers, employees and the community. 

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