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Customer Service Center

  • Welcome to Washington Gas’ eService Center.

    Please login below with your username and password or check your account by simply entering your 12-digit account number and address after clicking any of the options in the light blue box to the right.

    Washington Gas would like to remind you to to upda​te any payment or bank accounts​ that ​may require the appropri​ate account number. ​Your login information - username and password - remain the same. 

    Available Payment Options:

    • eService - Check, Debit and Credit Card payments​​​​. No fees
    • Payment Lines – 800-823-9200 or 703-750-7944 (debit/credit cards). No fees
    • Customer Service – Account & Bill assistance -703-750-1000 or 800-752-7520. Mon-Fri - 8 a.m. to 9 p.m.; Sat - 8 a.m. to 4:30 p.m.; Sun - Closed​

Don't Have an Online Profile?

You can still view your billing information, pay your bill and perform other important tasks online without registering such as:

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