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Customer Service Center

  • August 29, 2020
    Washington Gas COVID-19 Update and Customer Information
    Continuing to Support our Customers and the Community During the Pandemic
    To Our Valued Customer:
    Washington Gas is committed to delivering the latest updates and reminders as we continue to address the ongoing impacts and challenges presented by the COVID-19 pandemic. These many months have been an incredible test of patience and endurance for all of us. 
    As a provider of essential energy services, each day our team is working hard to deliver natural gas reliably and safely in neighborhoods across Washington, D.C., Maryland and Virginia. Throughout this period of strain in our own communities and beyond, Washington Gas is focused on doing all we can to alleviate stress in these moments of uncertainty felt by our neighbors. 
    Our dedication to providing information, reminders, and updates to our customers in these unprecedented times is just one of the many ways we aim to keep us connected, informed and united.

    Available Paymen​t Options:
    • eService: Check, Debit and Credit Card payments. Free
    • Payment Lines: 844-WASHGAS (844-927-4427) (debit/credit cards). Free
    • Cash - Create an EZ-Payslip​, print or show on your mobile to pay your bill with cash at any 7-Eleven. Free
    • Customer Service – Account & Bill assistance -844-WASHGAS (844-927-4427)​. Mon-Fri - 8 a.m. to 9 p.m.; Sat - 8 a.m. to 4:30 p.m.; Sun - Closed

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