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Customer Service Center

  • Welcome to Washington Gas’ eService Center.

    Please login below with your username and password or check your account by simply entering your 12-digit account number and address after clicking any of the options in the light blue box to the right.

    Washington Gas would like to remind you to to update any payment or bank accounts​ that ​may require the appropri​ate account number. ​Your login information - username and password - remain the same. 

    Available Payment Options:

    • eService - Check, Debit and Credit Card payments​​​​. No fees
    • Payment Lines – 800-823-9200 or 703-750-7944 (debit/credit cards). No fees
    • Customer Service – Account & Bill assistance -703-750-1000 or 800-752-7520. Mon-Fri - 8 a.m. to 9 p.m.; Sat - 8 a.m. to 4:30 p.m.; Sun - Closed​

    Message to Our Customers: If you require calling Customer Service at 703-750-1000, hold times may be slightly longer due to the recent inclement weather. Our apologies for the inconvenience.​


Don't Have an Online Profile?

You can still view your billing information, pay your bill and perform other important tasks online without registering such as:

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